In a move that underlines its intent to sharpen strategy and customer experience, India Shelter Finance Corporation Limited issued a corrigendum to its earlier appointment notice, naming Surendra Kumar Sihag as President & Chief – Strategy & Customer Excellence, effective November 2, 2026. The company notes that all other details of the original intimation remain unchanged.nnSihag is described as a seasoned financial services leader with more than 25 years of experience across housing, retail and MSME finance. He has held senior leadership positions with Aavas Financiers Ltd., Bajaj Finance Ltd., Bajaj Auto Finance Ltd., Cholamandalam Investment & Finance Company Ltd., and has been associated with GFGC. He holds a Bachelor of Arts and a Bachelor of Laws from the University of Rajasthan, Jaipur.nnIn his new remit as President & Chief – Strategy & Customer Excellence, his mandate centers on strategy formulation and elevating customer service through customer lifecycle management, collections and portfolio management.nnThe appointment signals India Shelter’s continued push to align strategic leadership with a sharper focus on customer experience as it navigates a competitive financial services landscape.