Jubilant FoodWorks Limited, the Noida-based operator behind Domino’s Pizza and Dunkin’ in India, has confirmed the resignation of Narottam Sharma from the role of Senior Vice President & Chief Information Officer. Sharma, designated as Senior Managerial Personnel, has notified the company that he will step down to pursue an external opportunity. His last working day is September 18, 2026, with the board saying it will appoint a successor in due course.
The departure marks a significant shift in Jubilant’s leadership at a time when technology and data sit at the heart of delivering seamless omnichannel experiences across the company’s restaurant brands. As CIO, Sharma was responsible for steering the group’s information systems, digital platforms, and related IT initiatives, making this a pivotal moment for the company’s digital agenda and operational backbone.
In its communication, Jubilant FoodWorks underscored that the transition will be managed through a formal appointment process, reinforcing the expectation of continuity and strategic focus on technology leadership. The news reflects an orderly leadership transition rather than a crisis, underscoring the importance the group places on robust IT governance as it pursues growth across its portfolio.
As Jubilant continues to expand its footprint in the quick-service space, the appointment of a new Chief Information Officer will be closely watched for signals about the next phase of its digital strategy, data capabilities, and IT-enabled customer experiences across its brands.